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Emergency Ride Home Overview and FAQ
The CommuteInfo Emergency Ride Home (ERH) service is a safety net for commuters in the event of an unexpected personal or family emergency, personal illness, unscheduled overtime, or other eligible event.
The CommuteInfo ERH service is available to those commuters registered with the CommuteInfo program who are participants in a registered carpool or vanpool (how can you register?).
The CommuteInfo regional ERH service will supplement, not replace other existing more localized ERH programs (offered through individual businesses or Transportation Management Associations).
What happens if I need an Emergency Ride Home?
You simply make arrangements to get yourself home (just remember to qualify for reimbursement you: must be registered with CommuteInfo, participating in a registered carpool or vanpool, riding in the carpool or vanpool the day you need the ERH and the reason for your ERH must fall within the program guidelines).
You can check the list of suggested resources for help in identifying a provider, but you can also choose a provider not on the list. You then arrange for your ride, pay and get a receipt. Within 30 days of the ride you submit the refund application and receipt to CommuteInfo for processing.
Will I be reimbursed for all my costs?
The maximum number of trips that will be reimbursed annually is 4 per registered commuter or up to a total of $100 worth of trips (annually).
This program operates on a calendar year. Every January all participants must re-register and then start over with the 4 rides and the $100 limit (unused rides and/or reimbursements will not be carried over from year to year).
The CommuteInfoSM Program:
A Program of the Southwestern Pennsylvania
Commission
Regional Enterprise Tower
425
Sixth Avenue, Suite 2500 * Pittsburgh, PA 15219-1852
1-888-819-6110
Send Comments To:
CommuteInfo@spcregion.org
or call 1-888-819-6110
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Note: Babel Fish is a third-party resource and a computer translation of the original webpage. It is provided for general information only and should not be regarded as complete or accurate.
